OWN Logo

FAQ

Frequent questions

This will be held at the Feria de Valencia. The address is as follows: Av. de les Fires, s/n, 46035 València

Until we can announce new content for the festival consider its status as unknown. If you don’t find what you are looking for on our website, assume that it hasn’t been announced yet or won’t happen this time.

Friday: 10:00 – 22:00h

Saturday: 10:00 – 22:00h

Sunday: 10:00 – 20:00h

At your entrance we will give you a nominative wristband that you can recharge online or at the festival and with which you can pay inside the festival. At the end of the festival, you can fill out a form and we will refund the amount you have not spent without any commission.

Access our Discord channel and ask us questions there or if you prefer, you can also do it by sending us an email to info@encom.es.

What is OWN?

The name change to OWN Valencia 2024 reflects our evolution and desire to expand and enhance the event experience, maintaining the essence we all value, while making it more inclusive and geared to the preferences of our community.

Everything that happened at DreamHack will happen at OWN, but you can expect much more than that. In addition to maintaining the classic activities, OWN Valencia will expand the experience with two face-to-face Superliga days, the VALORANT Rising MediaMarkt Intel Final, and the Unreal Series, the biggest Fortnite LAN tournament in Spain. We will also introduce new areas and activities based on the interests of the community, including active gaming, airsoft, new shopping areas, food options, and spaces dedicated to digital art and music. In addition, there will be new musical and visual shows, all designed to offer a more complete and enriching experience for participants.

All tickets purchased will be valid for OWN Valencia 2024. No changes or adjustments need to be made by attendees.

We are looking to strengthen the community and its participation in the event. You can contribute by sharing your ideas and preferences through our social media platforms or through the contact form on our website.

Yes, OWN Valencia opens new opportunities for sponsors and collaborators interested in being part of this evolution. For more information, please contact our sponsorship team through our website.

INFORMATION FOR ATTENDEES

No, there is no access restriction, children under 13 must be accompanied by an adult. Children over 13 years old and under 18 years old may access with the authorization of their parent or legal guardian.

As much as we love animals they will have to stay at home. The only animals allowed inside the building are service animals.

Both IRL streaming and image recording are allowed and encouraged on OWN, no one can miss it all! However, it is very important to be respectful to all our visitors! If when you are streaming or filming in real life a visitor asks you not to film them or not to include them in the video, you must stop filming them immediately. If you are broadcasting IRL and do not follow this policy, you will be asked to leave the event.

Yes, we will provide more information soon.

Friday: 10:00 – 22:00h

Saturday: 10:00 – 22:00h

Sunday: 10:00 – 20:00h

TICKETING INFORMATION

You can purchase your ticket directly from our ticket page. We do not approve the sale of tickets on third party websites; if you purchase them, please be careful, as we cannot confirm their validity.

Of course! At the venue we will set up a ticket office where you can buy tickets physically.

Ticket offices will be open from 10:00 am to 6:30 pm from Friday to Sunday.

OWN tickets are non-refundable. The only circumstance for a ticket refund is if the event is postponed.

You may have decided to update your OWN experience and we want to help you, so send an email to info@encom.es and they will be able to help you.

*There may be entries or types of entries that cannot be updated.

Your tickets will remain valid for the new date. If requested, you will receive a full refund within 60 days of the original event dates.

Children under 5 years old can attend the festival free of charge.

Yes, the ticket check-in counters will be open until 20:00h every day.

Journalists may contact the Press Operations Office through our Press Accreditation form.

Send it to us via e-mail to info@encom.es, we will help you with it.

INFORMACIÓN ZONA LAN

The LAN zone is a place where players gather with their own computer or console to immerse themselves in endless hours of uninterrupted gameplay and competition with their friends.

There are different types of entry for the LAN Zone but we guarantee a reserved seat, as well as access to a port on our network and a power outlet for your equipment.

The LAN is a secure and exclusive space where only those with a LAN login can enter.

All LAN tickets (LAN Normal, LAN Premium and LAN Premium+) include a designated area inside the pavilion where you can place your tent and rest.

Yes, there will be exclusive parking spaces for the LAN Zone that will be available soon. Those attending the event or those attending only one day will have at their disposal the official parking of Feria Valencia.

Yes, you must bring your PC and only those who have a LAN Premium+ ticket will be able to rent a chair (speedlink Yaru). If you prefer, you can also bring your own chair for more comfort.

Yes, you can tailor your entry to your needs here.

You can find more information about the Lan Zone on its own page, but we recommend the following:

Your gaming platform: PC, monitor, mouse, keyboard, headset and other peripherals – don’t forget the cables!
Power strip and network cable of about 10 meters, a must!
Screwdriver for quick computer repairs.
Cable ties to secure your cables and keep your desk tidy.
Duct tape. It can solve a lot of problems in a moment.
Cell phone and charger. Your parents will want to know what you ate and if it’s hot.
Camera and camcorder. If you don’t show off DreamHack on your social networks, you’re nobody.
Your own gaming or office chair. We provide a basic chair, but you may prefer your own.
Security locks for your computer and accessories. Protect your hardware from the hands of others.
Bag, mat and pillow. Tent (without anchors) and foldable/inflatable mattress or other solution for your comfort is recommended.
Extra comfortable clothes and toiletries.
Personal medication.
Water bottle: don’t forget to hydrate yourself!

Minors must be accompanied or authorized by a parent or legal guardian.

The LAN area is a restricted area for participants, but if you wish to enter with him or her, we will have a parent entrance at a later date to access the space where your child is located.

You just need to be a group of 10 people or more and contact us through the “Register your community” button that you will find on this website soon.

The person responsible for the community must click on “Register your community”, then an email will be opened to send us all the information about it.

As responsible of the community, you must share with us the data of all the interested people: Name, surname, telephone, ID, email and name of the community.
We will write down all the information and send you a 10% discount code for the purchase of normal LAN tickets (No premium or group).
Since we will be in communication with you via the created mail thread, you will notify us when the community is closed. We will then tally everyone up to see if you exceed 15 people (banner in the area with your logo), 40 people (t-shirts with your community name), etc.
When the opening of the SEATMAP is near we will close with you the location of all your community in the SEATMAP, so you can be together and enjoy the whole LAN experience.

For members who have already purchased their tickets, the 10% discount is not retroactive. That is, it applies only to the tickets that remain to be purchased. But they do add up to the total number of members of the community (to reach 15 or 40 people and thus get the other benefits) so you must also share your information with us in order to take them into account for the configuration of the seatmap and other benefits.

This will be available until a few days before the opening of the seatmap, hurry up and don’t miss the opportunity!

No, we are very sorry. It is forbidden to access any appliance or device with resistors.

Yes, all those with a LAN ticket of any kind can access the OWN festival once it opens its doors to the public.

You will find a lounge area with billiards, darts, snacks and free beer.

In the LAN Zone you will find a wide variety of food and beverages for you to enjoy the event.

Unfortunately, it is not possible to change seats on the seatmap once a reservation has been made. We advise you to be clear about your seating preference before making the purchase.

In the LAN Zone, shower facilities are available to ensure the comfort of participants during the event.

It is strictly forbidden to smoke or vape inside the facilities. If you wish to smoke, you may do so outside the event venue.

SEGURIDAD

While we cannot discuss all aspects of the security measures we implement at our festivals, you can read more information about what is and is not allowed at the festival through our rules.